Skip to content
Help Centre

Account and sign-in

Creating an account, signing in, password and two-factor authentication, your profile and deleting your account.

10 articles

  • Create an account

    You create an account in four steps: name and email, organisation, password and the code from your email.

  • Sign in to the Studio

    How to sign in with your email address, your password and the code from your email, and stay signed in for up to 30 days.

  • How does the email verification code work?

    SadaqaNow sends a code by email when you sign in and when you sign up. Find out how long it's valid and what happens after too many attempts.

  • Sign in with Google

    Instead of a password, you can also sign in with your Google account. This works for new accounts and for existing accounts with the same address.

  • Reset a forgotten password

    Use “Forgot password?” on the sign-in page to set a new password. The link in the email is valid for 30 minutes.

  • Change your password

    You change your password in Settings under Security. SadaqaNow then signs you out on all devices.

  • Set up two-factor authentication

    An authenticator app gives your account extra protection. Find out how to set it up and keep your backup codes safe.

  • Change your name, phone and address

    You manage your personal details in Settings under Profile. Your email address and date of birth can't be changed there.

  • How long do I stay signed in, and how do I sign out?

    Where to sign out, when SadaqaNow signs you out by itself and how to sign out on all devices at once.

  • Delete your account

    You delete your account permanently in Settings under Privacy. If you're an owner, you hand over your community first.