Delete your account
Account and sign-inYou delete your account in your account settings under Privacy. Deleting is permanent. You can no longer sign in afterwards.
Before you start
- If you're the owner of a community, transfer ownership first. Until then, Delete account shows a note instead of a button, saying which community you need to transfer first. Go to transfer takes you straight there.
- If your community is currently under review, awaiting payment or suspended, it can't be transferred. In that case, write to us at info@sadaqa-now.de.
- If you work in other communities, you don't have to leave them first. Your memberships end automatically when your account is deleted.
- If you'd like to keep your details, download them first. See Download your account data.
How it works
- Step 1: Open Settings › Privacy.
- Step 2: Next to Delete account, click Delete account.
- Step 3: Enter your password in Your password.
- Step 4: To confirm, type “KONTO LÖSCHEN” in capital letters. This German phrase is the same in every language and has to be typed exactly like this.
- Step 5: Click Delete account.
What happens
- All personal details are deleted from the account, including your name, username, email address, address, date of birth, password and the connection to Google.
- Your memberships in all communities end. Your email address is also removed from the invitations you accepted.
- You're signed out on all devices immediately.
- Your communities' data belongs to the communities and is kept.
For more on this, see What happens to your data when you delete your account?
Accounts without a password
If you only sign in with Google, your account has no password. However, deleting is confirmed with the password. That's why Delete account shows a note instead of the button. If you'd like to delete your account, write to us at info@sadaqa-now.de.
Related articles
- What happens to your data when you delete your account?Your personal details are deleted and your memberships in communities end. Your communities' data is kept. Here are the details.
- Who is the owner and how does ownership change hands?Every community has exactly one owner. Here's how to transfer ownership, for example after a change of board.
- Download your account dataYou can download the details of your account yourself as a ZIP file at any time. A community's owner downloads its data elsewhere.
More on “Account and sign-in”
- Create an accountYou create an account in four steps: name and email, organisation, password and the code from your email.
- Sign in to the StudioHow to sign in with your email address, your password and the code from your email, and stay signed in for up to 30 days.
- How does the email verification code work?SadaqaNow sends a code by email when you sign in and when you sign up. Find out how long it's valid and what happens after too many attempts.
- Sign in with GoogleInstead of a password, you can also sign in with your Google account. This works for new accounts and for existing accounts with the same address.
- Reset a forgotten passwordUse “Forgot password?” on the sign-in page to set a new password. The link in the email is valid for 30 minutes.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
