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Delete your account

Account and sign-in

You delete your account in your account settings under Privacy. Deleting is permanent. You can no longer sign in afterwards.

Before you start

  • If you're the owner of a community, transfer ownership first. Until then, Delete account shows a note instead of a button, saying which community you need to transfer first. Go to transfer takes you straight there.
  • If your community is currently under review, awaiting payment or suspended, it can't be transferred. In that case, write to us at info@sadaqa-now.de.
  • If you work in other communities, you don't have to leave them first. Your memberships end automatically when your account is deleted.
  • If you'd like to keep your details, download them first. See Download your account data.

How it works

  1. Step 1:
  2. Step 2:
    Next to Delete account, click Delete account.
  3. Step 3:
    Enter your password in Your password.
  4. Step 4:
    To confirm, type “KONTO LÖSCHEN” in capital letters. This German phrase is the same in every language and has to be typed exactly like this.
  5. Step 5:
    Click Delete account.

What happens

  • All personal details are deleted from the account, including your name, username, email address, address, date of birth, password and the connection to Google.
  • Your memberships in all communities end. Your email address is also removed from the invitations you accepted.
  • You're signed out on all devices immediately.
  • Your communities' data belongs to the communities and is kept.

For more on this, see What happens to your data when you delete your account?

Accounts without a password

If you only sign in with Google, your account has no password. However, deleting is confirmed with the password. That's why Delete account shows a note instead of the button. If you'd like to delete your account, write to us at info@sadaqa-now.de.

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Still have questions?

Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.