SumUp and card terminals
Connect your SumUp account, set up and pair the SumUp Solo, and assign each screen its card terminal.
9 articles
Connect the SumUp account
Card donations go directly to your community's SumUp account. Here's how to connect it to the Studio and what happens next.
Set up the SumUp Solo
Switch it on, choose a language, sign in and connect to Wi-Fi: this is how you set up the SumUp Solo before pairing it with SadaqaNow. Includes a German-language video from SumUp.
Pair the SumUp Solo with SadaqaNow
The Solo shows a pairing code under “Cloud API”, which you enter in the Studio. This is how you connect the card terminal to SadaqaNow.
Assign a card terminal to a screen
A screen only accepts card payments and completes its setup once a card terminal has been assigned to it. Here's how to assign one.
Rename, reassign or unpair a card terminal
Change the name, give the card terminal to another screen or unpair it completely: you can do all of this under Terminals.
Which card terminals are supported?
SadaqaNow works with the SumUp Solo. Here you can read what the Solo needs and how many card terminals your community requires.
Why can't I see a card terminal in the list?
Terminals only lists card terminals that you've paired yourself or imported from SumUp. Here are the most common reasons and what helps.
What to do if the terminal doesn't respond?
The screen is waiting, but nothing happens on the card terminal? Check the power, internet and assignment. You'll also find the screen's messages here and what they mean.
When does the money reach the community's account?
Card donations go to your community's SumUp account, and SumUp pays them out to your bank account. You can see payouts and fees at SumUp.