Which card terminals are supported?
SumUp and card terminalsSadaqaNow works with the SumUp Solo card terminal. It's paired via the Cloud API option on the Solo. A card reader without this function can't be paired with SadaqaNow.
Why the Solo
The Solo connects to the internet by itself. When a payment starts at the screen, SumUp sends it directly to the Solo. No mobile phone or cable between the screen and the card terminal is needed for this.
What the Solo needs
- It's set up with your community's SumUp account.
- It has a permanent internet connection, for example via the mosque's Wi-Fi.
- Its battery is charged.
How to set it up is explained in Set up the SumUp Solo.
How many card terminals you need
Each screen accepts payments through exactly one card terminal, and each card terminal belongs to at most one screen. That's why you need a separate Solo for each screen. Without a card terminal, a screen won't complete its setup.
Where to get the Solo
You get the Solo and the SumUp account that goes with it from SumUp. What the Solo costs and what fees apply per payment are set out in your contract with SumUp. Find out more in What fees apply to donations?
Related articles
- Set up the SumUp SoloSwitch it on, choose a language, sign in and connect to Wi-Fi: this is how you set up the SumUp Solo before pairing it with SadaqaNow. Includes a German-language video from SumUp.
- Assign a card terminal to a screenA screen only accepts card payments and completes its setup once a card terminal has been assigned to it. Here's how to assign one.
- What do I need for a screen?A screen consists of a device running the SadaqaNow app, an internet connection and a SumUp card terminal. Here's what should be ready beforehand.
More on “SumUp and card terminals”
- Connect the SumUp accountCard donations go directly to your community's SumUp account. Here's how to connect it to the Studio and what happens next.
- Pair the SumUp Solo with SadaqaNowThe Solo shows a pairing code under “Cloud API”, which you enter in the Studio. This is how you connect the card terminal to SadaqaNow.
- Rename, reassign or unpair a card terminalChange the name, give the card terminal to another screen or unpair it completely: you can do all of this under Terminals.
- Why can't I see a card terminal in the list?Terminals only lists card terminals that you've paired yourself or imported from SumUp. Here are the most common reasons and what helps.
- What to do if the terminal doesn't respond?The screen is waiting, but nothing happens on the card terminal? Check the power, internet and assignment. You'll also find the screen's messages here and what they mean.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.