Set up two-factor authentication
Account and sign-inWith two-factor authentication, you need a code from an authenticator app on your phone as well as your password to sign in. The app shows a new six-digit code every 30 seconds. A stolen password on its own is then no longer enough.
Before you start
Install an authenticator app on your phone, for example Google Authenticator or Microsoft Authenticator.
How it works
- Step 1: Open Settings › Security.
- Step 2: Next to Two-factor, click Set up.
- Step 3: Enter your current password and click Continue. If you sign in with Google, this step is skipped.
- Step 4: Scan the QR code with the app. Alternatively, type in the key shown by hand.
- Step 5: Enter the code from the app and click Switch on.
- Step 6: Save your ten backup codes with Download or Copy. Then click Codes saved.
Two-factor now shows “On”.
How you sign in afterwards
After your password, SadaqaNow asks for the code from the app. There's no longer a code by email. If you don't have your phone to hand, click Continue with backup code. Each backup code works only once.
After five incorrect codes, you can only enter a code again after 15 minutes.
Renew backup codes
Next to Backup codes, click Renew, enter a code from the app and click Create new codes. The old backup codes then stop working. You can do this at most three times a day.
Switch off
Next to Two-factor, click Switch off, enter a code from the app and confirm with Switch off.
Related articles
- Sign in to the StudioHow to sign in with your email address, your password and the code from your email, and stay signed in for up to 30 days.
- Keep your account and your community safeA few steps protect your account and your community's data from unauthorised access.
- Change your passwordYou change your password in Settings under Security. SadaqaNow then signs you out on all devices.
More on “Account and sign-in”
- Create an accountYou create an account in four steps: name and email, organisation, password and the code from your email.
- How does the email verification code work?SadaqaNow sends a code by email when you sign in and when you sign up. Find out how long it's valid and what happens after too many attempts.
- Sign in with GoogleInstead of a password, you can also sign in with your Google account. This works for new accounts and for existing accounts with the same address.
- Reset a forgotten passwordUse “Forgot password?” on the sign-in page to set a new password. The link in the email is valid for 30 minutes.
- Change your name, phone and addressYou manage your personal details in Settings under Profile. Your email address and date of birth can't be changed there.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
