Keep your account and your community safe

Most problems arise when sign-in details fall into the wrong hands. With a few settings, you make that much harder.

The key steps

1. 1Step 1:
   Use a strong password of your own that you don't use anywhere else. SadaqaNow requires at least 8 characters with upper- and lower-case letters and a digit. Longer is better.
2. 2Step 2:
   Switch on two-factor authentication. A stolen password is then no longer enough. See Set up two-factor authentication.
3. 3Step 3:
   Don't share sign-in details. Invite board members and helpers to the team so that each person uses their own account.
4. 4Step 4:
   Give out roles sparingly. Someone who only follows donations needs Read-only, not Admin.
5. 5Step 5:
   Remove people from the team as soon as they leave.
6. 6Step 6:
   Only tick Remember this device for 30 days on your own devices, and sign out on other people's computers.
7. 7Step 7:
   Protect your email inbox well too. Codes and links from SadaqaNow arrive there.
8. 8Step 8:
   Check Recent sign-ins in Settings under Security from time to time.

What SadaqaNow does itself

• After five incorrect passwords, SadaqaNow blocks sign-in with that address for 15 minutes.
• If someone signs in from a new device and location, we send you the email “Neuer Login erkannt” (new sign-in detected).
• If your password is reset via Forgot password?, we send you the email “Ihr Passwort wurde geändert” (your password has been changed).
• If ownership of a community changes, the code goes to the community's contact email.

If you suspect something

• Change your password immediately. Your account is then signed out on all devices.
• Check your community's Activity log to see who changed what recently.
• Contact us at info@sadaqa-now.de or by phone on +49 159 04833794.