What data does SadaqaNow store?
Privacy and securitySadaqaNow stores what's needed for your account, for managing your community, for running the screens and for donations. The overview below shows what that includes. Our privacy policy is binding. It's available in German only.
Your account
- Name, username, email address and your organisation
- Your password, never in plain text
- If you choose, phone, address and date of birth
- Your recent sign-ins with time, browser, approximate location and IP address
Your community
- Core details such as name, address, legal form and tax details
- The representatives and the signatures on file
- The team with its roles, and the invitations
- The activity log, which shows who changed what and when
- Subscription and invoices. Stripe handles the payment itself.
- Your content: templates, uploaded images, campaigns and prayer times
Your screens
- The name, location and status of each screen, such as when it last checked in and which app version is running
- Screenshots that someone requests in the Studio. For more on this, see What do screenshots of the screens show, and how long are they kept?
Donations
- Amount, time, campaign, screen and whether the payment went through
- The remark, if the donor leaves one at the screen. It's also passed to SumUp as the description of the payment.
- No card details. Only SumUp processes those.
- For a donation receipt (Zuwendungsbestätigung), the donor's name and address, which your community enters
For more on this, see What data is generated when someone donates at the screen?
Related articles
- How long does SadaqaNow keep data?SadaqaNow deletes some data after fixed periods, while other data stays until it's deleted or is kept permanently as a record. Here's the overview.
- Download your account dataYou can download the details of your account yourself as a ZIP file at any time. A community's owner downloads its data elsewhere.
- Who in your community can see what?Only certain roles see confidential details. Here's who sees donations, invoices, tax details, the team, the activity log and screenshots.
More on “Privacy and security”
- Where is your data stored?According to our privacy policy, we process your data on servers in Germany. For payments, signing in with Google and videos in the Help Centre, we work with a few partners.
- What data is generated when someone donates at the screen?Donors don't need an account. SadaqaNow learns the amount, time and campaign, but no card details.
- What do screenshots of the screens show, and how long are they kept?A screenshot shows what a screen is displaying at that moment. Find out who can request one, when none is taken and when it's deleted.
- What happens to your data when you delete your account?Your personal details are deleted and your memberships in communities end. Your communities' data is kept. Here are the details.
- Keep your account and your community safeA few steps protect your account and your community's data from unauthorised access.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
