Change your password
Account and sign-inYou change your password in your account settings under Security. You'll need your current password for this.
How it works
- Step 1: Open Settings › Security. From within a community, you reach the settings via your name at the bottom of the sidebar.
- Step 2: Next to Password, click Change.
- Step 3: Fill in Current password, New password and Repeat new password.
- Step 4: If two-factor authentication is switched on, also enter the code from the app. If you don't have your phone to hand, click Use a backup code.
- Step 5: Click Change password.
Password then shows “Changed”. SadaqaNow signs you out after five seconds, or straight away with Sign out now. Sign in again with your new password.
Good to know
- The new password has at least 8 characters, upper- and lower-case letters and at least one digit.
- The password can be changed at most twice a day.
- After the change, you're signed out on all devices, including remembered ones. This also ends any sign-in by someone else.
- If you sign in with Google, Password shows “Signed in with Google”. There's nothing to change here then.
Related articles
- Reset a forgotten passwordUse “Forgot password?” on the sign-in page to set a new password. The link in the email is valid for 30 minutes.
- Set up two-factor authenticationAn authenticator app gives your account extra protection. Find out how to set it up and keep your backup codes safe.
- Keep your account and your community safeA few steps protect your account and your community's data from unauthorised access.
More on “Account and sign-in”
- Create an accountYou create an account in four steps: name and email, organisation, password and the code from your email.
- Sign in to the StudioHow to sign in with your email address, your password and the code from your email, and stay signed in for up to 30 days.
- How does the email verification code work?SadaqaNow sends a code by email when you sign in and when you sign up. Find out how long it's valid and what happens after too many attempts.
- Sign in with GoogleInstead of a password, you can also sign in with your Google account. This works for new accounts and for existing accounts with the same address.
- Change your name, phone and addressYou manage your personal details in Settings under Profile. Your email address and date of birth can't be changed there.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
