When do changes appear on the screen?
Templates and the editorIf you change a template that is on display, the screens apply the change by themselves once you click Save, usually within a few seconds. You don't need to do anything on the device.
What needs to be in place
- You've clicked Save. Only the editor sees unsaved changes.
- The template is on display. No screen shows a template that is only listed under Your templates.
- In the Per screen display mode, you've changed the template of the right screen. In this mode, no screen shows a template under Shared.
- The screen is online.
How to tell whether a screen shows the latest version
On the Screens page, “Applying changes…” appears next to the screen until it has loaded the latest version. Once the note disappears, the screen is showing it. To be completely sure, take a screenshot; see Take a screenshot of a screen.
Why it sometimes takes longer
- A donation is in progress. If a donation is open on the screen, it waits until the donation is finished. That way, nobody is interrupted in the middle of a donation.
- The screen is offline. It applies the change as soon as it's connected again.
- The device has been restarted. On startup, the screen first shows the last saved version and then loads the new one.
Prayer times and settings
The screens also apply changed prayer times and the settings under Settings › Screens by themselves. For prayer times, this can take a few minutes.
Related articles
- Get a template onto your screensA saved template only appears on the screens once you put it on display. You can give all screens the same template or give each one its own.
- Take a screenshot of a screenWith a screenshot, you can see in the Studio what a screen in the mosque is showing right now. Here's how to take one, and why it sometimes takes a moment.
- Rename, reload or re-pair a screenIn a screen's detail view, you change its name and location, reload the display or content, or connect a new device with a fresh pairing code. A screen is cancelled under “Billing”.
More on “Templates and the editor”
- Templates at a glanceA template determines what your screens show: prayer times, images, logos and the way to donate. Here you'll learn how templates are structured and where to find them.
- Use a template from the galleryThe quickest way to a finished screen: choose a template from the gallery, adapt it in the editor, save it and put it on display.
- The editor at a glanceCanvas, tools, design and pages: this is how the editor is laid out, how you save, and how you restart the tour at any time.
- Add, move and arrange blocksHow to add prayer times, images, text, shapes and the donate button to the main page and give them the right size and order.
- Prayer times and countdown on the templateThe countdown, prayer card and board show your community's prayer times. Here's how to place these blocks and set them up.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.