Offer donation receipts on the screen

If you wish, the screen asks after a card payment: “Would you like a donation receipt?” If the donor taps Yes, please, the screen shows a QR code. It leads to a page where the donor enters their name, address and email address on their own phone. The Studio then issues the donation receipt (Zuwendungsbestätigung) and sends it as a PDF by email. Nobody enters any details on the screen.

Before you start

• The setup under Representatives is complete, and our team has confirmed the charitable status (Steuerbegünstigung).
• You've chosen the Digital procedure and notified the tax office (Finanzamt). With the Handwritten procedure, someone would have to sign each receipt by hand, which isn't possible by email.
• You have the “Owner” or “Finance” role and access to all screens.

How to switch it on

1. 1Step 1:
   Open Campaigns in the Studio, and there the campaign or the local donation.
2. 2Step 2:
   Under On screen, switch on Offer donation receipts.
3. 3Step 3:
   Click Save.

The offer applies per campaign and on all of your community's screens. For a new campaign, it's off.

What the donor sees

1. 1Step 1:
   After the payment, “Thank you for your donation” appears with the question about the receipt.
2. 2Step 2:
   With Yes, please, the QR code appears. The link behind it is valid for 24 hours and can only be used once.
3. 3Step 3:
   The page shows your community, the amount, the date and the campaign. It uses the language the donor chose on the screen and can be switched to German, Turkish or English.
4. 4Step 4:
   After submitting, the receipt arrives as a PDF by email. The email is in the language of the page; the receipt itself is always in German.

If the email doesn't arrive, the donor asks for it again via the same link, to the same address. In total, it's sent at most three times. Replies to the email go to your community's contact address.

In the Studio

The receipt gets the next receipt number and appears next to the donation in Reports, like any other. There you can download or revoke it; see Revoke a donation receipt. The link no longer sends a revoked receipt.

When the screen doesn't ask

• The offer isn't enabled for the campaign, or the setup isn't complete.
• There's already a receipt for the payment, including within a combined donation receipt (Sammelbestätigung).

If someone chooses No, thank you on the screen, you can still issue the receipt later in the Studio as before.

Data protection

Your community is responsible for the details, and SadaqaNow processes them on its behalf. The name and address are on the receipt, which you keep for ten years. The email address is only used for sending. Until the link expires, the Studio stores only a check value of it, so that “Send again” goes to the same address.