Change contact details, website and logo
Community and core detailsYour community's contact details and logo aren't locked. You can change them yourself at any time, even after approval. “Owner” and “Admin” can change them.
Both are in the Community section on the Representatives page. You'll see the section as soon as the representatives setup is complete. For more on this, see Where can I see my community's core details?.
Change the contact details
- Step 1: Open Representatives in the sidebar.
- Step 2: In the Community section, click Edit in the Contact row.
- Step 3: Change the Email, Phone or Website. You can enter the website without https://, for example mosque-example.de.
- Step 4: Click Save. The Enter key also saves, and Escape cancels.
The email address is required. Phone and website can be left empty.
Change the logo
- Step 1: In the Community section, click Edit in the Logo row.
- Step 2: Click Choose image or, if there's already a logo, Choose another image. PNG, JPEG and WebP files of up to 10 MB are allowed.
- Step 3: Check the preview and click Save.
To take the logo out, click Remove and then Save. Among other places, the logo appears next to your community's name in the sidebar and on the “Your communities” page.
You change invoice details elsewhere
The name, address and email address on your invoices aren't tied to these contact details. You change them under Settings › Billing with Payment details. For more, see What can I pay with, and how do I change the payment method?.
Related articles
- Where can I see my community's core details?The reviewed core details are in the Community section on the Representatives page: legal name, legal form, address and register. You also manage contact details and the logo there.
- Why can't I change the core details any more?On approval, we reviewed your community's name, legal form, address and register details. After that, only our team changes these details. Contact details and the logo stay unlocked.
- How can I pay, and how do I change the payment method?You pay by card, PayPal or SEPA Direct Debit. You change the payment method and invoice details under Settings › Billing with the Payment details button.
More on “Community and core details”
- What is the community's username?The username is your community's short name with an @ in front, such as @koeln-ehrenfeld. It's part of your community's address in the Studio and is fixed after approval.
- What can be set in the community's settings?In Settings, you decide how your screens behave, download all data, open the activity log and manage ownership and leaving.
- See who changed what in the activity logThe activity log lists every change to your community with the time and person, from pairing a screen to a change of ownership. Entries are never deleted.
- Transfer ownership to another personWhen the board changes, you hand the community over to another member. That person confirms with a code that's sent to the community's contact email.
- Download all of the community's dataUnder Settings, the owner downloads a file with the community's details: core details, representatives, team, screens and subscription.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
