Donate at the screen
For donorsYou can donate at the screen in your mosque in a few steps. You choose what you're donating to, choose an amount and pay at the card terminal that belongs to this screen. You don't need an account and you don't need to sign in.
Step by step
- Step 1: On the screen, tap the button for donating, for example “Donate now”.
- Step 2: Choose what you're donating to: the community itself or one of its campaigns. You choose a campaign with Select.
- Step 3: Tap one of the amounts. If the community offers it, tap Any amount and enter an amount yourself. If there's a minimum or maximum amount, the screen shows it.
- Step 4: Depending on the screen, you can also add a short message. This is optional.
- Step 5: The screen shows “Please pay at the terminal”. Hold your card or phone to the terminal and follow the instructions there.
- Step 6: Once the payment is confirmed, “Thank you for your donation” appears, followed by your payment receipt.
If you change your mind
While the screen is waiting for your payment, you can stop with Cancel. If you don't touch the screen for a while, it returns to the home page by itself. Shortly before that, “Please touch the screen” appears.
Good to know
- At the screen, you donate cashless, by card or phone. More on this in What can I pay with at the screen?
- Without internet, the screen doesn't accept donations. The donate button then doesn't respond. Other reasons are listed in Why can't I donate here?
- If the screen shows “The confirmation is taking longer. Please do not pay again.”, please don't pay a second time. The result is still being checked.
Related articles
- What can I pay with at the screen?At the screen, you pay at the SumUp card terminal, by card or phone. The screen doesn't accept cash.
- Can I get a payment receipt or a donation receipt?If your community offers it, you request the donation receipt at the screen straight after paying and receive it by email. Otherwise, your community issues it on request.
- Why can't I donate here?Is the screen not accepting donations right now? Here are the most common reasons, what the screen shows and who to contact.
More on “For donors”
- Is my payment secure?Only SumUp processes your card details. You don't enter any card details on the screen, and in the Studio the community sees neither your name nor your card.
- What if I entered the wrong amount or paid twice?Wrong amount or paid twice? Contact your community. Only they can refund a donation, through their SumUp account.
- Where does my donation go?Your donation goes straight to your community's SumUp account. SadaqaNow gets none of it, and the community decides how it is used.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
