When do I pay for the first time?
Billing and pricingYou pay for the first time once your community has been approved and the owner starts the subscription. There are no costs before that, not even during the review.
The process
- Step 1: You submit the registration. This costs nothing.
- Step 2: We review it and approve it. You'll receive an email with the Abo starten (Start subscription) button.
- Step 3: The owner pays for the first month of the base package on the payment page.
- Step 4: Once the payment is confirmed, the community is active.
For the details, see Start the subscription after approval.
What happens next
After that, the subscription is charged every month. You can see the date of the next payment under Settings › Billing as “Next billing”. There's an invoice for every payment. To find out where they are, see Where can I find my invoices?.
And if we don't approve?
Then you pay nothing. Up to that point, you won't have provided a payment method or taken on any obligation to pay.
Related articles
- Start the subscription after approvalOnce your community has been approved, the owner starts the subscription and pays for the first month. When the payment is confirmed, the community is active and the Studio is open to you.
- How much does SadaqaNow cost?The base package costs €50 a month and includes one screen. Each additional screen costs €30 a month. Your account, registration and review are free.
- Is there a trial period?No. You only pay once your community has been reviewed and approved. Your account, the registration and the review cost nothing.
More on “Billing and pricing”
- How can I pay, and how do I change the payment method?You pay by card, PayPal or SEPA Direct Debit. You change the payment method and invoice details under Settings › Billing with the Payment details button.
- Where can I find my invoices?All your subscription's invoices are under Settings › Billing in the Invoices section. Use View to open an invoice and download it there.
- How much does an additional screen cost?Every screen beyond the base package costs €30 a month. You pay from the day you create it, at first pro rata until the next monthly billing.
- Cancel a screenIf you no longer need a screen, the owner cancels it. It keeps running until the end of the paid month, after which you pay €30 less a month.
- What happens if a payment fails?If a payment fails, the Studio shows a red banner with Pay now. As long as the payment is only overdue, your screens keep running.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
