How much does an additional screen cost?
Billing and pricingThe first screen is included in the base package. Each additional screen costs €30 a month. It's charged from the day you create it.
What happens when you create one
- Step 1: You create an additional screen under Screens. The button shows the price: Create for €30.00 a month. Below it, it says “Billing starts today on a pro rata basis.”
- Step 2: We invoice the pro rata amount for the rest of the current billing month straight away. Very small amounts only appear on the next monthly invoice.
- Step 3: As soon as the payment is confirmed, the Studio activates the screen and shows the pairing code. Until then, it says “Being activated. The code appears as soon as the payment is confirmed.”
- Step 4: From the next monthly billing, you pay the full amount for the screen.
An example
Your subscription is billed on the 15th of each month. On 10 August, you create a second screen. Right away, you only pay for the days up to 15 August, about €4.84. From 15 August, the screen costs €30 a month, so your subscription costs €80 a month in total.
If the payment doesn't go through
If the payment for the new screen fails, the Studio doesn't activate it. In that case, check your payment method. See How can I pay, and how do I change the payment method?.
Who can create additional screens
“Owner”, “Admin” and “Screens” can create screens. If the subscription has ended, no new screens can be created until it's running again. For the details of creating and pairing, see Add a screen.
Related articles
- How much does SadaqaNow cost?The base package costs €50 a month and includes one screen. Each additional screen costs €30 a month. Your account, registration and review are free.
- Add a screenHere's how to create a new screen in the Studio, pair it with the device in the mosque and assign a card terminal to it.
- Why can't I see a pairing code?Usually the screen is still waiting for the payment to be confirmed, the code has expired, or you're looking for it on the wrong page. Here's how to find out what's going on.
More on “Billing and pricing”
- When do I pay for the first time?Only after your community has been approved. The owner then starts the subscription and pays for the first month. After that, payment is taken monthly.
- How can I pay, and how do I change the payment method?You pay by card, PayPal or SEPA Direct Debit. You change the payment method and invoice details under Settings › Billing with the Payment details button.
- Where can I find my invoices?All your subscription's invoices are under Settings › Billing in the Invoices section. Use View to open an invoice and download it there.
- Cancel a screenIf you no longer need a screen, the owner cancels it. It keeps running until the end of the paid month, after which you pay €30 less a month.
- What happens if a payment fails?If a payment fails, the Studio shows a red banner with Pay now. As long as the payment is only overdue, your screens keep running.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
