Who can see the reports?
ReportsBy default, all members of your community can see the reports, whatever their role: “Owner”, “Admin”, “Finance”, “Content”, “Screens” and “Read-only”. The “Read-only” role is designed for exactly this: anyone who has it can see the reports but can't change anything.
Limited to selected screens
If your community has several screens, you can specify in the team that a person only looks after Selected screens. This person then only sees the donations for those screens in the reports. The metrics, chart, list and CSV file follow suit. You'll find out how to set this up in Change a member's role.
More than viewing
- Only “Owner” and “Finance” issue donation receipts (Zuwendungsbestätigung) for individual donations.
- You don't change amounts and campaigns in the reports but under Campaigns. More on this in Set donation amounts.
Related articles
- Which roles are there and what can each one do?There are six roles in the Studio. Here you can see what each role can do and who can assign which role.
- How to read the reportsReports show how much has been donated at your screens: the total, count and average for the selected period, compared with the period before.
- Why are the reports empty?If the reports show only zeros, there were no paid donations at the screen in the selected period, or a filter is limiting what's shown.
More on “Reports”
- Choose and compare a periodChoose 7, 30 or 90 days or your own date range. Reports always compare it with a period of the same length directly before it.
- Break down donations by campaign or screenAbove the chart, “Campaigns” and “Screens” show what people donated to and where: as a ranking with value and share.
- View individual donations and their statusBelow the chart, every payment in the period is listed individually, with time, campaign, screen, status and amount. Here's how to read and filter the list.
- Export donations as a CSV fileWith “Export CSV”, you download all donations in the selected period as a spreadsheet, for example for your bookkeeping or a spreadsheet program.
- Why do the reports differ from my SumUp statement?The reports show what was donated at your screens. SumUp pays out according to its own rules. That's why amounts and dates can differ.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.