Register and manage several communities
Registration and reviewYou can run several communities in the Studio, for example if you're responsible for two mosques. Each community is registered, reviewed and billed separately.
Registering another community
- Step 1: Open the “Your communities” page.
- Step 2: Click New community at the top or Start registration at the bottom.
- Step 3: Go through the registration just as you did the first time. The steps are described in Register a community.
What each community has of its own
- its own review and approval
- its own subscription with its own basic package and its own invoices
- its own screens, templates and campaigns
- its own core details and its own tax exemption notice (Freistellungsbescheid)
You manage the team, on the other hand, in one place for all your communities. One person can have different roles in each community. For more, see Manage one team for several communities.
No more than three registrations under review at a time
One person can have no more than three registrations under review at the same time. If you submit a fourth, the message “You already have registrations under review. Please wait until a decision has been made on them.” appears. As soon as we've decided on one of them, you can submit the next one.
Switching between communities
Inside a community, click the community's name at the top of the sidebar. Your other communities are listed under Switch community. All communities takes you back to the “Your communities” page.
Billing for several communities
Under Settings › Billing, all the communities whose billing you manage are listed one below the other. Below them, you'll see what they all cost together each month. For more, see Where can I find my invoices?.
Related articles
- Register a communityA step-by-step guide to registration: Community, Legal details, Address, Contact and Summary. Submitting is free, and we review your details within 24 hours.
- Manage one team for several communitiesThe team for all your communities is on one page. Here's how to read, filter and search it, and how to invite people to several communities at once.
- Where can I find my invoices?All your subscription's invoices are under Settings › Billing in the Invoices section. Use View to open an invoice and download it there.
More on “Registration and review”
- What details and documents do I need for registration?All registration fields at a glance: what's required, what's optional and in what form the tax exemption notice must be provided.
- What happens during the review?After you submit, we look over your details and promise a response within 24 hours. Your registration doesn't expire during this time, and you don't pay anything yet.
- Why is the Studio blurred?As long as your community isn't active, a blurred overlay covers the Studio. The box on top of it tells you why, for example the review or a pending payment.
- What statuses can a registration have?Draft, Under review, Payment pending, Active, Declined, Suspended and Archived: what each status means and what you do next.
- What should I do if my registration was declined?Being declined doesn't delete anything. You'll see the reason in the Studio and in the email, correct your details and submit the registration again. Your username stays reserved.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
