Create a campaign

A campaign is a donation purpose with its own title, its own image and its own amounts, for example “Winter aid 2026”. You create it in the Studio under Campaigns. Once it's switched on, it appears on all screens straight away.

Before you start

• Your community has been approved.
• Only “Owner” and “Finance” can create campaigns.

How it works

1. 1Step 1:
   Open Campaigns in the Studio.
2. 2Step 2:
   Under your campaigns, click the Create campaign tile. The New campaign page opens. The On screen preview shows how the screen will display the campaign.
3. 3Step 3:
   Enter a Title.
4. 4Step 4:
   If you like, write a Description.
5. 5Step 5:
   If you like, choose an Image as a JPG, PNG or WEBP file of up to 5 MB. Without an image, the screen shows a simple icon.
6. 6Step 6:
   Set the Amounts, see Set donation amounts.
7. 7Step 7:
   Leave Show on screens switched on if you want the campaign to appear straight away.
8. 8Step 8:
   Click Create.

If you haven't set up any donation yet, the page starts with the local donation. In that case, click Create a campaign instead.

How the campaign appears on the screen

When someone taps “Donate now” on the screen and then the “Our campaigns” card, all campaigns that are switched on appear. Each has its own card with an image, title, description and the Select button. The screen shows at most two lines each of the title and the description.

Each card under Campaigns shows how much has been donated to the campaign in total and in the last 30 days. Everyone who is allowed to see Reports can see these figures.

The campaign doesn't appear on the screen

• If the switch at the end of its row is off, the campaign is paused. Switch it on.
• If the Amounts column shows “No amount”, nobody can donate to the campaign. Set some amounts.
• If the screen has no internet connection, it shows the campaigns it last knew about.
• If the template has no donate button, add the Donate button block in the editor, see Add, move and arrange blocks.
• If your community's subscription has ended, the screens show “This screen is temporarily out of service.” instead of the donations, see Cancel the subscription.