Pause or delete a campaign
Donations and campaignsIf a campaign shouldn't appear on the screens for a while, pause it. Once it's over for good, you can delete it. Pausing can be undone at any time; deleting can't.
Pausing a campaign
- Step 1: Open Campaigns in the Studio.
- Step 2: Turn off the switch at the end of the row.
The campaign disappears from the screens, and nobody can donate to it any more. The text, image and amounts are kept. To show it again, turn the switch back on.
In the campaign's form, you'll find the same switch under Show on screens. There, the change only takes effect once you click Save.
Deleting a campaign
- Step 1: Open Campaigns and click the campaign's row.
- Step 2: Click Delete at the bottom of the form.
- Step 3: Confirm the question “Delete campaign?” with Delete.
Campaigns don't have an end date
A campaign doesn't end by itself. Once it's over, pause or delete it manually.
The local donation
The local donation can also be paused or deleted. When you delete it, the Studio asks “Delete local donation?”. Afterwards, you can set it up again at any time. While it's paused or deleted, the “Local donation” card on the screen shows “Not available”. Nobody can then donate to the community itself, but people can still donate to campaigns that are switched on.
Who can do this
“Owner”, “Admin”, “Finance” and “Content” can pause a campaign and switch it back on. Only “Owner” and “Finance” can delete.
Related articles
- Create a campaignWith a campaign, you collect donations for a specific purpose, such as winter aid. Here's how to create one and get it onto your screens.
- Change a campaign's title, description and imageYou can change a campaign's text and image at any time under Campaigns. Besides Owner and Finance, Admin and Content can do this too.
- Who can do what with donations?Content and money are kept separate: several roles can manage text and images, but only Owner and Finance can manage amounts, SumUp and terminals. Here's the overview.
More on “Donations and campaigns”
- How do donations work with SadaqaNow?Donations are made at the screen and paid at the SumUp terminal, and the money goes straight to your community's SumUp account. Here you can see the whole journey.
- Set up the local donationThe local donation is the general donation to your community. Here's how to set it up and choose which amounts are offered on the screen.
- Set donation amountsUp to three fixed amounts and, if you like, a custom amount with a minimum and maximum: here's how to set what donors can choose on the screen.
- Design the entry cardsDonors see the “Local donation” and “Our campaigns” cards first after “Donate now”. You design the title, text, image and button in the editor.
- How does a donation work at the screen?From the first tap to the payment receipt: what donors see on the screen, what happens if there's a problem and what you can set.
Still have questions?
Write to us at info@sadaqa-now.de and include the name of your community. That way we can help you as quickly as possible.
